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Handleiding

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Foutcodes

Hieronder vindt u de error codes voor de Samsung WW70TA049AX.

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INFORMATIE

The machine does not turn off automatically after the last spinning process.

Oplossing

The machine operates normally without running the DRUM CLEAN cycle. However, it is recommended to run the cycle for hygienic purposes.

1C sensor
WAARSCHUWING

The Water Level sensor is not working properly.

Oplossing

Try power off and restarting the cycle. If the information code remains, contact a customer service centre.

3C motor
WAARSCHUWING

Check the motor for operation.

Oplossing

Try restarting the cycle. If the information code remains, contact a customer service centre.

4C water
WAARSCHUWING

Water is not supplied.

Oplossing

Make sure the water taps are open. Make sure the water hoses are not clogged. Make sure the water taps are not frozen. Make sure the washing machine is operating with sufficient water pressure. Make sure that the cold water tap and the hot water tap are properly connected. Clean the mesh filter as it may be clogged.

4C2 water
WAARSCHUWING

Cold water supply hose connection issue.

Oplossing

Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles.

5C drain
WAARSCHUWING

Water is not draining.

Oplossing

Make sure the drain hose is not frozen or clogged. Make sure the drain hose is positioned correctly, depending on the connection type. Clean the debris filter as it may be clogged. Make sure the drain hose is straightened all the way to the drain system. If the information code remains, contact a customer service centre.

AC communication
WAARSCHUWING

Check communications between main and sub PBAs.

Oplossing

Try power off and restarting the cycle. If the information code remains, contact a customer service centre.

dC door
WAARSCHUWING

Operating the washing machine with the door open.

Oplossing

Make sure the door is properly closed. Make sure laundry is not caught in the door.

HC temperature
WAARSCHUWING

High temperature heating check.

Oplossing

If the information code remains, contact a customer service centre.

LC drain
WAARSCHUWING

Check the drain hose.

Oplossing

Make sure the end of the drain hose is not placed on the floor. Make sure the drain hose is not clogged. If the information code remains, contact a customer service centre.

LC1 drain
WAARSCHUWING

Check the drain hose.

Oplossing

Make sure the end of the drain hose is not placed on the floor. Make sure the drain hose is not clogged. If the information code remains, contact a customer service centre.

OC water
WAARSCHUWING

Water is overflowed.

Oplossing

Restart after spinning. If the information code remains on the display, contact a local Samsung service centre.

UC power
KRITIEK

The electronic control needs to be checked. Low voltage detected.

Oplossing

Check if power is supplied properly. Check if the power cord is plugged in. If the information code remains, contact a customer service centre.

Probleemoplossing

Praktische tips om de meest voorkomende problemen met Samsung WW70TA049AX op te lossen.

Washing machine does not start power

Oorzaak: Power not connected, door not closed, water taps closed, Start/Pause not pressed, or Child Lock activated

Oplossing

Make sure the washing machine is plugged in. Make sure the door is properly closed. Make sure the water taps are open. Make sure to press or tap Start/Pause to start the washing machine. Make sure Child Lock is not activated.

Water supply is insufficient or no water is supplied water

Oorzaak: Water tap not open, frozen or kinked water supply hose, low water pressure, or door not properly closed

Oplossing

Fully open the water tap. Make sure the door is properly closed. Make sure the water supply hose is not frozen. Make sure the water supply hose is not kinked or clogged. Make sure there is sufficient water pressure.

Detergent remains in the detergent drawer after a cycle maintenance

Oorzaak: Incorrect detergent placement, rinse cap not inserted properly, or wrong detergent selector position

Oplossing

Make sure the detergent is added to the centre of the detergent drawer. Make sure the rinse cap is inserted properly. If using granular detergent, make sure the detergent selector is in the upper position. Remove the rinse cap and clean the detergent drawer.

Excessive vibrations or noise noise

Oorzaak: Uneven floor, shipping bolts not removed, unbalanced laundry load, or metal objects in drum

Oplossing

Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height. Make sure the shipping bolts are removed. Make sure the laundry load is balanced. Remove metal objects such as coins from the drum or filter case after washing.

Washing machine does not drain and/or spin drain

Oorzaak: Drain hose clogged or frozen, debris filter clogged, or insufficient power supply

Oplossing

Make sure the drain hose is straightened all the way to the drain system. Make sure the debris filter is not clogged. Close the door and press or tap Start/Pause. Make sure the drain hose is not frozen or clogged. Make sure the drain hose is connected to a drain system that is not clogged.

Door does not open door

Oorzaak: Door lock not disengaged, insufficient time after stopping, or water remaining in drum

Oplossing

Press or tap Start/Pause to stop the washing machine. It may take a few moments for the door lock mechanism to disengage. The door will not open until 3 minutes after the washing machine has stopped or the power turned off. Make sure all the water in the drum is drained. Make sure the door lock light is off.

Excessive suds performance

Oorzaak: Using non-HE detergent, too much detergent, or detergent type not suitable

Oplossing

Make sure you use the recommended types of detergent as appropriate. Use high efficiency (HE) detergent to prevent oversudsing. Reduce the detergent amount for soft water, small loads, or lightly soiled loads. Non-HE detergent is not recommended.

Load is wet at the end of a cycle performance

Oorzaak: Low spin speed, small load size, excessive suds, or kinked/clogged drain hose

Oplossing

Use the High or Extra High spin speed. Use high efficiency (HE) detergent to reduce oversudsing. Load is too small. Small loads (one or two items) may become unbalanced and not spin completely. Make sure the drain hose is not kinked or clogged.

Washing machine leaks water water

Oorzaak: Kinked or clogged drain hose, door not properly closed, loose hose connections, or overloading

Oplossing

Make sure the drain hose is not kinked or clogged. Make sure the door is properly closed. Make sure all hose connections are tight. Make sure the end of the drain hose is correctly inserted and secured to the drain system. Avoid overloading. Use high efficiency (HE) detergent to prevent oversudsing.

Washing machine has odours maintenance

Oorzaak: Excessive suds in recesses, lack of sanitization, or dirty door seal

Oplossing

Excessive suds collect in recesses and can cause foul odours. Run cleansing cycles to sanitize periodically. Clean the door seal (diaphragm). Dry the washing machine interior after a cycle has finished.

Washing machine stops unexpectedly power

Oorzaak: Power cord not plugged in, blown fuse, insufficient power, mesh filter clogged, or pause/soak period in cycle

Oplossing

Plug the power cord into a live electrical outlet. Check the fuse or reset the circuit breaker. Close the door and press the Start/Pause button to start the washing machine. There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start. Make sure the mesh filter of the water supply hose at the water taps are not clogged.

Washing machine fills with wrong water temperature temperature

Oorzaak: Incorrect temperature selection, hoses connected to wrong taps, water heater not set properly, or clogged mesh filter

Oplossing

Make sure the temperature selection is correct. Make sure the hoses are connected to the correct taps. Flush water lines. Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap. Disconnect the hoses and clean the mesh filter.

Veelgestelde Vragen

De meest gestelde vragen over de Samsung WW70TA049AX.

Controleer of de wasmachine is ingeplugd, of de deur goed is gesloten, of de watertappen open staan, en of u op Start/Pause hebt gedrukt. Controleer ook of de kinderslot niet is geactiveerd.

Zorg dat de watertappen volledig open staan, dat de watertoevoerslangen niet bevroren of geknikt zijn, en dat er geen blokkade in de slangen zit. Controleer ook of er voldoende waterdruk is.

Zorg dat u het waspoeder in het midden van de dispenserllade plaatst, dat de spoelkap correct is ingebracht, en dat u het juiste detergenttype gebruikt. Voor korrelwaspoeder moet de selector in de bovenste stand staan.

Plaats de wasmachine op een vlakke, stevige vloer. Controleer of de transportbouten zijn verwijderd. Zorg voor een evenwichtige wasbelasting. Metalen voorwerpen en sieraden kunnen geluid veroorzaken en moeten na het wassen uit de trommel worden verwijderd.

Controleer of de afvoerslang recht is getrokken, niet bevroren of verstopt. Zorg dat het puikfilter niet verstopt is. Sluit de deur en druk op Start/Pause. Als het probleem aanhoudt, neem contact op met de klantenservice.

Wacht minimaal 3 minuten na het stoppen van de wasmachine. Het deurvergrendelmechanisme heeft enige tijd nodig om los te gaan. Zorg dat al het water uit de trommel is gedraineerd en dat het deurvergrendellampje uit is.

Gebruik high efficiency (HE) wasmiddel om te veel zeepsop te voorkomen. Voor zacht water, kleine wasbelastingen of licht bevuilde was kunt u de hoeveelheid wasmiddel verminderen. Niet-HE wasmiddel wordt niet aanbevolen.

Controleer of de afvoerslang niet geknikt of verstopt is, of alle slangverbindingen goed zijn vastgemaakt, en of de deur goed is gesloten. Zorg ook dat u de wasmachine niet overlaadt.

Voer regelmatig reiniging- en desinfectiecycli uit. Reinig de deurrand (diafragma). Laat het binnenwerk van de wasmachine na elke cyclus drogen.

Informatiecoderingen geven aan welk probleem is opgetreden. Controleer de manual voor specifieke codes zoals 4C (geen watertoevoer), 5C (water loopt niet weg), of dC (deur open). Probeer de cycle opnieuw te starten, en neem contact op met de klantenservice als het probleem aanhoudt.

Hulp

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