1 Printer Overview
1
Printer Views
2
Printer Front View
2
Printer Back View
3
Interface Ports
4
2-Line Lcd Control Panel View (M227Sdn Models)
5
Touchscreen Control Panel View (M227Fdw Models)
7
Home Screen Layout
8
How To Use The Touchscreen Control Panel
9
Printer Specifications
10
Technical Specifications
10
Supported Operating Systems
10
Mobile Printing Solutions
12
Printer Dimensions
12
Power Consumption, Electrical Specifications, And Acoustic Emissions
13
Operating Environmental Range
13
Printer Hardware Setup And Software Installation
14
2 Paper Trays
15
Load The Priority Input Tray
16
Introduction
16
Priority Input Tray Paper Orientation
18
Load The Main Input Tray
19
Introduction
19
Main Input Tray Paper Orientation
22
Load And Print Envelopes
23
Introduction
23
Print Envelopes
23
Envelope Orientation
24
Load And Print Labels
25
Introduction
25
Manually Feed Labels
25
Label Orientation
26
3 Supplies, Accessories, And Parts
27
Order Supplies, Accessories, And Parts
28
Ordering
28
Supplies And Accessories
28
Customer Self-Repair Parts
28
Configure The Hp Toner-Cartridge-Protection Supply Settings
29
Introduction
29
Enable Or Disable The Cartridge Policy Feature
29
Use The Printer Control Panel To Enable The Cartridge Policy Feature
29
Use The Printer Control Panel To Disable The Cartridge Policy Feature
29
Use The Hp Embedded Web Server (Ews) To Enable The Cartridge Policy Feature
30
Use The Hp Embedded Web Server (Ews) To Disable The Cartridge Policy Feature
30
Troubleshoot Cartridge Policy Control Panel Error Messages
31
Enable Or Disable The Cartridge Protection Feature
31
Use The Printer Control Panel To Enable The Cartridge Protection Feature
31
Use The Printer Control Panel To Disable The Cartridge Protection Feature
31
Feature
32
Troubleshoot Cartridge Protection Control Panel Error Messages
33
Replace The Toner Cartridge
34
Introduction
34
Toner-Cartridge Information
34
Remove And Replace The Toner Cartridge
35
Replace The Imaging Drum
39
Introduction
39
Imaging Drum Information
39
Remove And Replace The Imaging Drum
40
4 Print
45
Print Tasks (Windows)
46
How To Print (Windows)
46
Automatically Print On Both Sides (Windows)
48
Manually Print On Both Sides (Windows)
48
Print Multiple Pages Per Sheet (Windows)
49
Select The Paper Type (Windows)
49
Additional Print Tasks
50
Print Tasks (Os X)
51
How To Print (Os X)
51
Automatically Print On Both Sides (Os X)
51
Manually Print On Both Sides (Os X)
51
Print Multiple Pages Per Sheet (Os X)
52
Select The Paper Type (Os X)
52
Additional Print Tasks
53
Mobile Printing
54
Introduction
54
Wi-Fi Direct And Nfc Printing (Wireless Models Only)
54
Enable Or Disable Wi-Fi Direct
55
Change The Printer Wi-Fi Direct Name
56
Hp Eprint Via Email
56
Hp Eprint Software
58
Airprint
58
Android Embedded Printing
59
Use Walk-Up Usb Printing (Touchscreen Models Only)
60
Introduction
60
Step One: Access Usb Files On The Printer
60
Step Two: Print Usb Documents
60
Option One: Print Documents
60
Option Two: Print Photos
61
5 Copy
63
Make A Copy
64
Copy On Both Sides (Duplex)
66
Copy On Both Sides Manually
66
Additional Copy Tasks
68
6 Scan
69
Scan By Using The Hp Scan Software (Windows)
70
Scan By Using The Hp Easy Scan Software (Os X)
71
Set Up The Scan To E-Mail Feature (Touchscreen Models Only)
72
Introduction
72
Before You Begin
72
Method One: Use The Scan To Email Wizard (Windows)
72
Step One: Access The Hp Embedded Web Server (Ews)
74
Step Two: Configure The Scan To E-Mail Feature
74
Step Three: Add Contacts To The E-Mail Address Book
76
Step Four: Configure The Default E-Mail Options
76
Set Up The Scan To E-Mail Feature On A Mac
77
Step One: Access The Hp Embedded Web Server (Ews)
77
Server (Ews)
77
(Ews)
77
Step Two: Configure The Scan To E-Mail Feature
77
Step Three: Add Contacts To The E-Mail Address Book
79
Step Four: Configure The Default E-Mail Options
79
Set Up The Scan To Network Folder Feature (Touchscreen Models Only)
81
Introduction
81
Before You Begin
81
Method One: Use The Scan To Network Folder Wizard (Windows)
81
(Windows)
83
Step One: Access The Hp Embedded Web Server (Ews)
83
Step Two: Configure The Scan To Network Folder Feature
84
Set Up The Scan To Network Folder Feature On A Mac
85
Step One: Access The Hp Embedded Web Server (Ews)
85
Server (Ews)
85
(Ews)
85
Step Two: Configure The Scan To Network Folder Feature
85
Scan To A Usb Flash Drive (Touchscreen Models Only)
87
Scan To Email (Touchscreen Models Only)
88
Scan To A Network Folder (Touchscreen Models Only)
89
Additional Scan Tasks
90
7 Fax
91
Set Up To Send And Receive Faxes
92
Before Starting
92
Step 1: Identify The Phone Connection Type
92
Step 2: Set Up The Fax
93
Dedicated Phone Line
93
Shared Voice/Fax Line
94
Shared Voice/Fax Line With An Answering Machine
95
Step 3: Configure The Fax Time, Date, And Header
96
Hp Fax Setup Wizard
96
Printer Control Panel
97
Hp Embedded Web Server (Ews) And Hp Device Toolbox (Windows)
97
Step 4: Run A Fax Test
98
Send A Fax
99
Fax From The Flatbed Scanner
99
Fax From The Document Feeder
100
Use Speed Dials And Group-Dial Entries
100
Send A Fax From The Software
101
Send A Fax From A Third-Party Software Program, Such As Microsoft Word
101
Additional Fax Tasks
102
8 Manage The Printer
103
Use Hp Web Services Applications (Touchscreen Models Only)
104
Change The Printer Connection Type (Windows)
105
Advanced Configuration With Hp Embedded Web Server (Ews) And Hp Device Toolbox (Windows)
106
Advanced Configuration With Hp Utility For Os X
110
Open Hp Utility
110
Hp Utility Features
110
Configure Ip Network Settings
112
Introduction
112
Printer Sharing Disclaimer
112
View Or Change Network Settings
112
Rename The Printer On A Network
113
Manually Configure Ipv4 Tcp/Ip Parameters From The Control Panel
114
Link Speed And Duplex Settings
115
Printer Security Features
117
Introduction
117
Assign Or Change The System Password Using The Embedded Web Server
117
Lock The Formatter
118
Configure The Quiet Print Mode Settings
119
Introduction
119
Method One: Configure The Quiet Print Mode Settings From The Printer Control Panel
119
Energy-Conservation Settings
121
Introduction
121
Print With Economode
121
Set The Sleep/Auto Off After Inactivity Setting
121
Power
122
Set The Delay Shut Down Setting
123
Update The Firmware
124
Method One: Update The Firmware Using The Control Panel
124
Method Two: Update The Firmware Using The Firmware Update Utility
125
9 Solve Problems
127
Customer Support
128
Control Panel Help System (Touchscreen Models Only)
129
Restore The Factory-Set Defaults
130
Change The “Very Low” Settings
131
For Printers With Fax Capability
132
Order Supplies
132
Printer Does Not Pick Up Paper Or Misfeeds
133
Introduction
133
The Printer Does Not Pick Up Paper
133
The Printer Picks Up Multiple Sheets Of Paper
134
The Document Feeder Jams, Skews, Or Picks Up Multiple Sheets Of Paper
135
Clear Paper Jams
137
Introduction
137
Jam Locations
137
Experiencing Frequent Or Recurring Paper Jams?
138
Clear Jams In The Document Feeder
140
Clear Jams In The Main Input Tray
143
Clear Jams In The Toner-Cartridge Area
148
Clear Jams In The Output Bin
152
Clear Jams In The Duplexer
155
Clean The Adf Replaceable Film Assembly
159
Improve Print Quality
161
Introduction
161
Print From A Different Software Program
161
Check The Paper-Type Setting For The Print Job
161
Check The Paper Type Setting (Windows)
161
Check The Paper Type Setting (Os X)
162
Check Toner-Cartridge Status
162
Clean The Printer
163
Print A Cleaning Page
163
Check The Scanner Glass For Dirt And Smudges
164
Visually Inspect The Toner Cartridge And Imaging Drum
164
Check Paper And The Printing Environment
165
Step One: Use Paper That Meets Hp Specifications
165
Step Two: Check The Environment
165
Step Three: Set The Individual Tray Alignment
165
Try A Different Print Driver
166
Check The Economode Settings
167
Adjust Print Density
168
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