1 Product Features
1
Overview
1
Front Components
2
Side Components
3
Rear Components
4
Labels
5
2 Illustrated Parts Catalog
6
System Parts
6
Mass Storage Devices
8
Processors And Memory Modules
9
Cables
9
Keyboards And Mice
10
3 Routine Care, Sata Drive Guidelines, And Disassembly Preparation
11
Electrostatic Discharge Information
11
Generating Static
12
Preventing Electrostatic Damage To Equipment
12
Personal Grounding Methods And Equipment
13
Grounding The Work Area
13
Recommended Materials And Equipment
13
Operating Guidelines
14
Routine Care
14
General Cleaning Safety Precautions
14
Cleaning The Computer Case
15
Cleaning The Keyboard
15
Cleaning The Display
15
Cleaning The Mouse
16
Service Considerations
16
Tools And Software Requirements
16
Screws
16
Cables And Connectors
16
Hard Drives
16
Lithium Coin Cell Battery
17
Sata Hard Drive Cables
18
Sata Data Cable
18
Cable Management
18
4 Removal And Replacement Procedures
19
Preparing To Disassemble The Computer
19
Attaching And Removing A Stand
20
Attaching And Removing An Easel Stand
20
Attaching An Easel Stand
20
Removing An Easel Stand
20
Attaching And Removing An Adjustable Height Stand
21
Attaching An Adjustable Height Stand
21
Removing An Adjustable Height Stand
22
Rear Port Cover
23
Access Panel
24
Vesa Mount Cover
25
Locating Internal Components
26
Drives
27
Replacing A Hard Disc Drive
27
Removing A 2.5-Inch Hard Disc Drive
27
Installing A 2.5-Inch Hard Disc Drive
29
Replacing The Optical Drive
30
System Board (Emi) Shield
32
Memory
33
Battery
35
Wlan Module
36
Heat Sink
37
Processor
38
Serial/Ps2 Board
40
System Board
41
System Board Callouts
44
Vesa Mounting Bracket
45
Fan Assembly
46
Drive Cable
47
Top Trim
48
Webcam Module
49
Antennas
50
Right Trim
51
Left Trim
52
Feet, Bottom Panel And Trim
53
Speakers
55
Display Panel
56
5 Computer Setup (F10) Utility
61
Computer Setup (F10) Utilities
61
Using Computer Setup (F10) Utilities
61
Computer Setup–Main
63
Computer Setup—Security
65
Computer Setup—Advanced
67
Recovering The ConGuration Settings
72
6 Using Hp Pc Hardware Diagnostics (Uefi)
73
Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
74
7 Troubleshooting Without Diagnostics
75
Safety And Comfort
75
Before You Call For Technical Support
75
Helpful Hints
76
Solving General Problems
77
Solving Power Problems
81
Solving Hard Drive Problems
82
Solving Audio Problems
84
Solving Printer Problems
85
Solving Keyboard And Mouse Problems
86
Solving Hardware Installation Problems
87
Solving Network Problems
88
Solving Memory Problems
90
Solving Usb Ash Drive Problems
92
Solving Internet Access Problems
93
Solving Software Problems
94
8 Backing Up, Restoring, And Recovering
95
Creating Recovery Media And Backups
95
Creating Hp Recovery Media (Select Products Only)
95
Using Windows Tools
96
Restore And Recovery
97
Recovering Using Hp Recovery Manager
97
What You Need To Know Before You Get Started
97
Using The Hp Recovery Partition (Select Products Only)
98
Using Hp Recovery Media To Recover
98
Changing The Computer Boot Order
99
Removing The Hp Recovery Partition (Select Products Only)
99
9 Post Error Messages And Diagnostic Front Panel Leds And Audible Codes
100
Post Numeric Codes And Text Messages
100
Interpreting System Validation Diagnostic Front Panel Leds And Audible Codes
105
10 Password Security And Resetting Cmos
107
Resetting The Password Jumper
107
Clearing And Resetting The Bios
109
Appendix A Power Cord Set Requirements
110
General Requirements
110
Japanese Power Cord Requirements
110
Country-SpeciC Requirements
111
Appendix B Statement Of Memory Volatility
112
Nonvolatile Memory Usage
114
Questions And Answers
116
Using Hp Sure Start (Select Models Only)
117
Appendix C SpeciCations
118
Index
119
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