1 Product Features
1
Standard ConGuration Features
1
Prodesk 400
2
Front Panel Components
2
Rear Panel Components
3
Prodesk 480
4
Front Panel Components
4
Rear Panel Components
5
Prodesk 490
6
Front Panel Components
6
Rear Panel Components
7
Serial Number Location
8
2 Illustrated Parts Catalog
9
Computer Major Components
9
Misc Parts
11
Cables
13
Pcie Boards
13
Drives
14
3 Routine Care, Sata Drive Guidelines, And Disassembly Preparation
15
Electrostatic Discharge Information
15
Generating Static
15
Preventing Electrostatic Damage To Equipment
16
Personal Grounding Methods And Equipment
16
Grounding The Work Area
16
Recommended Materials And Equipment
17
Operating Guidelines
17
Routine Care
18
General Cleaning Safety Precautions
18
Cleaning The Computer Case
18
Cleaning The Keyboard
18
Cleaning The Monitor
19
Cleaning The Mouse
19
Service Considerations
19
Power Supply Fan
19
Tools And Software Requirements
19
Screws
20
Cables And Connectors
20
Hard Drives
20
Lithium Coin Cell Battery
20
Sata Hard Drives
21
Sata Hard Drive Cables
21
Sata Data Cable
21
Smart Ata Drives
21
Cable Management
21
4 Removal And Replacement Procedures: Microtower
23
Preparation For Disassembly
23
Access Panel
24
Front Bezel
25
Optical Drive Bezel Blank
26
Memory
27
Dimms
27
Ddr4-Sdram Dimms
27
Populating Dimm Sockets (Prodesk 400 And Prodesk 480)
28
Populating Dimm Sockets (Prodesk 490)
29
Installing Dimms
29
Expansion Cards
31
Drives
34
System Board Connections (Prodesk 400)
37
System Board Connections (Prodesk 480)
38
System Board Connections (Prodesk 490)
39
Drive Positions
40
Removing A 9.5-Mm Slim Optical Drive
41
Installing A 9.5-Mm Slim Optical Drive
41
Removing A 3.5-Inch Hard Drive
43
Installing A 3.5-Inch Hard Drive
44
Removing A 2.5-Inch Hard Drive
45
Installing A 2.5-Inch Hard Drive
46
Wlan Module
47
Rtc Battery
48
Displayport Connector Module
50
Card Reader
51
Front I/O Assembly
52
Power Switch Assembly
54
Fan Sink
56
Processor
57
Speaker
58
Fan
60
Power Supply
61
System Board
63
Hp Prodesk 400 G3 System Board Callouts
63
Hp Prodesk 480 G3 System Board Callouts
65
Hp Prodesk 490 G3 System Board Callouts
66
5 Computer Setup (F10) Utility
67
Computer Setup (F10) Utilities
67
Using Computer Setup (F10) Utilities
67
Computer Setup–Main
69
Computer Setup—Security
71
Computer Setup—Advanced
73
Recovering The ConGuration Settings
78
6 Troubleshooting Without Diagnostics
79
Safety And Comfort
79
Before You Call For Technical Support
79
Helpful Hints
80
Solving General Problems
81
Solving Power Problems
85
Solving Hard Drive Problems
86
Solving Media Card Reader Problems
88
Solving Display Problems
89
Solving Audio Problems
94
Solving Printer Problems
96
Solving Keyboard And Mouse Problems
97
Solving Hardware Installation Problems
99
Solving Network Problems
100
Solving Memory Problems
103
Solving Cd-Rom And Dvd Problems
104
Solving Usb Ash Drive Problems
107
Solving Front Panel Component Problems
108
Solving Internet Access Problems
108
Solving Software Problems
110
7 Post Error Messages And Diagnostic Front Panel Leds And Audible Codes
111
Post Numeric Codes And Text Messages
111
Interpreting System Validation Diagnostic Front Panel Leds And Audible Codes
116
8 Password Security And Resetting Cmos
118
Resetting The Password Jumper
118
Clearing And Resetting The Bios
120
9 Using Hp Pc Hardware Diagnostics (Uefi)
121
Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
121
10 System Backup And Recovery
123
Backing Up, Restoring, And Recovering In Windows 8.1 Or Windows 8
123
Creating Recovery Media And Backups
123
Restoring And Recovering Using Windows Tools
123
Using Reset When The System Is Not Responding
124
Recovery Using The Windows Recovery Usb Ash Drive
124
Recovery Using Windows Operating System Media (Purchased Separately)
125
Backing Up, Restoring, And Recovering In Windows 7
125
Creating Recovery Media
126
Creating Recovery Media Using Hp Recovery Manager (Select Models Only)
126
Creating Recovery Discs With Hp Recovery Disc Creator (Select Models Only)
127
Creating Recovery Discs
127
Backing Up Your Information
128
System Restore
128
System Recovery
129
System Recovery When Windows Is Responding
129
System Recovery When Windows Is Not Responding
130
System Recovery Using Recovery Media (Select Models Only)
130
Using Hp Recovery Disc Operating System Discs (Select Models Only)
131
Appendix A Power Cord Set Requirements
133
General Requirements
133
Japanese Power Cord Requirements
133
Country-SpeciC Requirements
134
Appendix B Statement Of Volatility
135
Appendix C SpeciCations
136
Index
138
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