1 Product Features
1
Standard ConGuration Features
1
Front Panel Components
2
Rear Panel Components
3
Serial Number Location
3
2 Illustrated Parts Catalog
4
Computer Major Components
4
Miscellaneous Parts
8
3 Routine Care, Sata Drive Guidelines, And Disassembly Preparation
10
Electrostatic Discharge Information
10
Generating Static Electricity
10
Preventing Electrostatic Damage To Equipment
11
Personal Grounding Methods And Equipment
11
Grounding The Work Area
12
Recommended Materials And Equipment
12
Operating Guidelines
13
Routine Care
13
General Cleaning Safety Precautions
13
Cleaning The Computer Case
13
Cleaning The Keyboard
14
Cleaning The Monitor
14
Cleaning The Mouse
14
Service Considerations
14
Tools And Software Requirements
15
Screws
15
Cables And Connectors
15
Hard Drives
15
Lithium Coin Cell Battery
16
Sata Hard Drives
16
Smart Ata Drives
16
Sata Hard Drive Cables
16
Sata Data Cable
16
Cable Management
17
4 Removal And Replacement Procedures
18
Preparation For Disassembly
18
Access Panel
19
Front Bezel
20
Slim Optical Drive Bezel Blank
21
Front Bezel Dust Lter
22
System Board Connections
23
Memory
24
Populating Dimm Sockets
24
Removing And Installing Dimms
25
Expansion Card
27
Drives
31
Drive Positions
31
Removing And Installing Drives
31
Removing A 9.5 Mm Slim Optical Drive
32
Installing A 9.5 Mm Slim Optical Drive
33
Removing A 3.5-Inch Hard Drive
34
Installing A 3.5-Inch Hard Drive
37
Drive Cage
41
Removing A 2.5-Inch Hard Drive
42
Installing A 2.5-Inch Hard Drive
43
Removing And Installing An M.2 Ssd Storage Card
45
Wlan Module
47
Hood Lock
48
Card Reader
49
Antennas
50
Air Duct
52
Option Board
53
Optional Rear Port
54
Fan Sink
55
Fan
58
Processor
59
Power Supply
60
Speaker
61
System Board
62
System Board Callouts
65
Changing From Desktop To Tower Orientation
66
5 Troubleshooting Without Diagnostics
67
Safety And Comfort
67
Before You Call For Technical Support
67
Helpful Hints
68
Solving General Problems
69
Solving Power Problems
72
Solving Hard Drive Problems
73
Solving Media Card Reader Problems
76
Solving Display Problems
77
Solving Audio Problems
81
Solving Printer Problems
83
Solving Keyboard And Mouse Problems
84
Solving Hardware Installation Problems
85
Solving Network Problems
87
Solving Memory Problems
89
Solving Cd-Rom And Dvd Problems
90
Solving Usb Ash Drive Problems
92
Solving Front Panel Component Problems
93
Solving Internet Access Problems
93
Solving Software Problems
94
6 Computer Setup (F10) Utility
96
Computer Setup (F10) Utilities
96
Using Computer Setup (F10) Utilities
96
Computer Setup–Main
98
Computer Setup—Security
100
Computer Setup—Advanced
103
Computer Setup—Uefi Drivers
108
Recovering The ConGuration Settings
108
7 Post Error Messages And Diagnostic Front Panel Leds And Audible Codes
109
Post Numeric Codes And Text Messages
109
Interpreting System Validation Diagnostic Front Panel Leds And Audible Codes
114
8 Password Security And Resetting Cmos
116
Resetting The Password Jumper
116
Clearing And Resetting The Bios
118
9 Using Hp Pc Hardware Diagnostics
119
Using Hp Pc Hardware Diagnostics Windows (Select Products Only)
119
Downloading Hp Pc Hardware Diagnostics Windows
119
Downloading The Latest Hp Pc Hardware Diagnostics Windows Version
120
(Select Products Only)
120
Installing Hp Pc Hardware Diagnostics Windows
120
Using Hp Pc Hardware Diagnostics Uefi
120
Starting Hp Pc Hardware Diagnostics Uefi
121
Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Ash Drive
121
Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version
121
(Select Products Only)
121
Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)
122
Downloading Remote Hp Pc Hardware Diagnostics Uefi
122
Downloading The Latest Remote Hp Pc Hardware Diagnostics Uefi Version
122
Number
122
Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings
122
10 Battery Replacement
124
11 Backing Up, Restoring, And Recovering
127
Backing Up Information And Creating Recovery Media
127
Using Windows Tools
127
Restoring And Recovery
128
Restoring, Resetting, And Refreshing Using Windows Tools
128
Recovering Using Hp Recovery Media
128
Changing The Computer Boot Order
128
Using Hp Sure Recover (Select Products Only)
129
12 Power Cord Set Requirements
130
General Requirements
130
Japanese Power Cord Requirements
130
Country-SpeciC Requirements
131
13 Statement Of Memory Volatility
132
Nonvolatile Memory Usage
134
Questions And Answers
136
Using Hp Sure Start (Select Models Only)
137
14 SpeciCations
138
Index
139
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