1 Product Features
1
Standard ConGuration Features
1
Front Panel Components
2
Rear Panel Components
3
Serial Number Location
4
2 Illustrated Parts Catalog
5
Computer Major Components
5
Miscellaneous Parts
8
3 Routine Care, Sata Drive Guidelines, And Disassembly Preparation
10
Electrostatic Discharge Information
10
Generating Static
10
Preventing Electrostatic Damage To Equipment
11
Personal Grounding Methods And Equipment
11
Grounding The Work Area
11
Recommended Materials And Equipment
12
Operating Guidelines
12
Routine Care
13
General Cleaning Safety Precautions
13
Cleaning The Computer Case
13
Cleaning The Keyboard
13
Cleaning The Monitor
14
Cleaning The Mouse
14
Service Considerations
14
Power Supply Fan
14
Tools And Software Requirements
14
Screws
14
Cables And Connectors
15
Hard Drives
15
Lithium Coin Cell Battery
15
Sata Hard Drives
16
Sata Data Cable
16
Smart Ata Drives
16
Cable Management
17
4 Removal And Replacement Procedures
18
Preparation For Disassembly
18
Access Panel
19
Front Bezel
20
Front Bezel Security
21
Removing Bezel Blanks
22
Optional Front Bezel Dust Lter
23
System Board Connections
24
Memory
25
Populating Dimm Sockets
25
Removing And Installing Dimms
26
Drive Cage
28
Drives
29
Drive Positions
29
Removing And Installing Drives
30
Removing A 5.25-Inch Drive
30
Installing A 5.25-Inch Drive
32
Removing A 9.5 Mm Slim Optical Drive
33
Installing A 9.5 Mm Slim Optical Drive
34
Removing A 3.5-Inch Hard Drive
37
Installing A 3.5-Inch Hard Drive
38
Removing A 2.5-Inch Hard Drive
42
Installing A 2.5-Inch Hard Drive
43
Removing And Installing An M.2 Ssd Storage Card
44
Removing And Installing An Optane Memory Module
45
Expansion Cards
46
Optional Rear Port
52
Rear Fan
53
Hood Lock (Solenoid)
54
Hood Sensor
55
Option Board
56
Fan Sink
57
Processor
60
Wlan Module
61
Speaker
62
Card Reader
63
Power Supply
64
System Board
65
System Board Callouts
67
5 Computer Setup (F10) Utility
69
Computer Setup (F10) Utilities
69
Using Computer Setup (F10) Utilities
69
Computer Setup–Main
71
Computer Setup—Security
73
Computer Setup—Advanced
76
Computer Setup—Uefi Drivers
81
Recovering The ConGuration Settings
81
6 Troubleshooting Without Diagnostics
82
Safety And Comfort
82
Before You Call For Technical Support
82
Helpful Hints
83
Solving General Problems
84
Solving Power Problems
88
Solving Hard Drive Problems
89
Solving Media Card Reader Problems
90
Solving Display Problems
92
Solving Audio Problems
95
Solving Printer Problems
97
Solving Keyboard And Mouse Problems
98
Solving Hardware Installation Problems
100
Solving Network Problems
101
Solving Memory Problems
103
Solving Cd-Rom And Dvd Problems
105
Solving Usb Ash Drive Problems
107
Solving Front Panel Component Problems
108
Solving Internet Access Problems
108
Solving Software Problems
109
7 Post Error Messages And Diagnostic Front Panel Leds And Audible Codes
110
Post Numeric Codes And Text Messages
110
Interpreting System Validation Diagnostic Front Panel Leds And Audible Codes
115
8 Password Security And Resetting Cmos
117
Resetting The Password Jumper
117
Clearing And Resetting The Bios
119
9 Using Hp Pc Hardware Diagnostics
120
Using Hp Pc Hardware Diagnostics Windows
120
Downloading Hp Pc Hardware Diagnostics Windows
120
Downloading The Latest Hp Pc Hardware Diagnostics Windows Version
121
(Select Products Only)
121
Installing Hp Pc Hardware Diagnostics Windows
121
Using Hp Pc Hardware Diagnostics Uefi
121
Starting Hp Pc Hardware Diagnostics Uefi
122
Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Ash Drive
122
Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version
122
(Select Products Only)
122
Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)
123
Downloading Remote Hp Pc Hardware Diagnostics Uefi
123
Downloading The Latest Remote Hp Pc Hardware Diagnostics Uefi Version
123
Number
123
Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings
123
Appendix A Battery Replacement
125
Appendix B Power Cord Set Requirements
128
General Requirements
128
Japanese Power Cord Requirements
128
Country-SpeciC Requirements
129
Appendix C Statement Of Memory Volatility
130
Nonvolatile Memory Usage
132
Questions And Answers
134
Using Hp Sure Start (Select Models Only)
135
Appendix D SpeciCations
136
Index
137
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